"Super comfortable"
"It fits perfectly and is so comfortable, I barely notice I’m wearing it. The whole experience was quick, easy, and affordable. I’m really happy and would definitely recommend them to others."
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Frequently asked questions
Please get in touch with our friendly team if you have further queries
Our retainers
How long do your retainers last?
Our retainers last 1-3 years with daily use, dependent on if you grind your teeth, and how well you look after them. By comparison, typically retainers from your dentist are recommended to be replaced every 6 months.
How thick will my retainers be?
Your retainers will be approximately 1mm thick, which is the standard thickness of a retainer typically provided by your dentist. If you need a thicker retainer for grinding, please get in touch.
What are your retainers made from?
Your retainers will be made from medical grade bio-compatible Essix material specifically made for the manufacturing of retainers. This material is rigid to keep your teeth securely in place, and it’s free from BPA, latex, phthalate and allergens.
Impressions & kits
I have my own impression / model, can I use this instead?
We’ll be happy to work with your impressions / models. Please get in touch with our team with photos of your impressions / models so we can confirm they’re in suitable condition & that we’re able to work on them for you before ordering.
Is it difficult to make my impressions?
With our new & improved impression kits, it’s easier than ever to make your impressions. Our new kits are reusable, so in the unlikely chance that you make an impression, it can be reused again until you get it perfect.
Can I send in a digital file / impression?
Unfortunately we’re not able to accept digital files at this time.
Shipping & returns
What is your returns policy?
Try your retainers risk free for 90 days. If you’re not completely happy with your retainers within this time, we’ll be happy to either adjust or exchange them, or we can offer you a full refund & a free prepaid returns label if you wish to return them to us.
Do you provide express shipping?
All impression kits & final retainers are dispatched via Royal Mail Tracked 24, which is typically delivered the day after being dispatched.
I’ve sent off my impressions, when will I get my retainers?
Once we have received your impressions we’ll have your appliances manufactured & posted back to you within 4-6 days.
About us
Why are you so much cheaper than my dentist?
When you order an appliance from your dentist they’ll take your impressions. These impressions are then sent over to dental labs, such as us, where they’ll be used to manufacture your appliances which are returned to your dentist. Your dentist will then mark up the price & provide them to you. As you’re providing your impressions direct to our lab, we’re able to offer you much more affordable retainers directly, without the need for appointments.
Where are you based?
Our dental laboratory is located in Cumbria, in the United Kingdom.
Where will my retainers be made?
Your retainers will be made in our UK laboratory.